In the Spotlight
Results That Matter
Improving Communities by Engaging Citizens, Measuring Performance and Getting Things Done

Greater Kansas City LISC is privileged to have partnered with community leaders to help determine the course of neighborhood revitalization in Kansas City. This extraordinary collaboration and one of its programs called CD2000 are featured in the new book entitled “Results that Matter: Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done.”

Targeted to government and nonprofit managers, civic reformers, and community leaders and activists, Results that Matter features examples, including case studies, from 30 communities and organizations across the country. Readers learn not only how to achieve one-time improvement of their organizations and communities but also how to foster a continual cycle of community renewal and improvement.

"The authors demonstrate that results-based governance and citizen engagement not only enrich community improvement efforts, they are necessary ingredients for success." — Michael Rubinger, President and CEO, Local Initiatives Support Corporation

Developed and administered by Greater Kansas City LISC, CD2000 is recognized as a national model for citizen engagement, performance measurement and urban renewal. For Kansas City, it is the foundation for future neighborhood revitalization efforts such as NeighborhoodsNOW.

Click here to read the chapter that tells our story.

Click on the logo below to download the free Adobe Acrobat Reader.

If you enjoyed reading about our case, please visit resultsthatmatter.net to find out more about the Effective Community Governance Model and other cases.

Available at amazon.com or josseybass.com.

Material used by permission from Results That Matter: Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done by Paul D. Epstein, Paul M. Coates, and Lyle D. Wray, copyright (c) 2006 by John Wiley & Sons, Inc., Jossey-Bass, An Imprint of John Wiley & Sons, Inc. All rights reserved.